Your FAQ page
How do I manage the information in the FAQ?
You do this in Contenido. This is a simple text editor, in which you can quickly add or change information.
How many questions can I add?
A simple answer: more than enough. But remember: the more questions, the more difficult it is for your visitors to find information.
Why is an FAQ important?
An FAQ is important because it allows users to quickly find answers to common questions, increasing customer satisfaction and potentially reducing the need to contact customer service. It saves both users and the organization time and effort.
How are the questions and answers for an FAQ selected?
The questions and answers for an FAQ are basically selected based on the frequency with which they are asked by users, as well as their relevance and usefulness to the audience. Organizations often analyze customer questions and feedback to continuously update and supplement the content of their FAQs. In practice, an estimate is made in advance of the information that visitors are most likely looking for.